To ensure the safety of patients and caregivers, Houston Methodist Baytown Hospital has implemented a revised visitation policy that no longer permits visitors. The policy, in effect at all Houston Methodist facilities, allows for compassionate exceptions to be made for visitors over the age of 18 in certain situations, including:

To protect patients, visitors, employees and physicians, the Houston Methodist campuses will no longer permit visitors with exceptions made for:

• Maternity, postpartum and NICU patients: One healthy partner/parent

• Disabled patients: One healthy visitor

• Critical patients: One healthy visitor

• End-of-life patients: Two healthy visitors at a time

• Discharge patients: One healthy visitor to assist

If someone is in the emergency room for COVID-19 evaluation or have tested positive for the virus, they will not be permitted visitors.

“We encourage everyone to use electronic communication, such as a smartphone or video chat, in place of in-person visitation whenever possible,” Rod Evans, Houston Methodist Baytown spokesman, said. “However, if a person feels an exception is needed, they can speak to a staff member.”

Visitors must also be screened by answering questions and having your temperatures checked, and they will be asked to wear a wristband. 

Houston Methodist physician offices, however, remain open, said George Kovacik, manager of public relations.

Physicians are handling appointments virtually. If one is scheduled for an appointment with a Houston Methodist provider, the doctor’s office may have left contact with a virtual option for an appointment. 

“If an individual has a cough, fever and risk factors (e.g., travel to high risk countries-China, South Korea, Japan, Italy, Iran), has been exposed to someone in the community or exposed to someone who traveled to one of the high-risk countries, they can be tested at one of the City of Houston testing sites or go to the ER to get that done,” Kovacik said. “If they are concerned that they might have been exposed to the virus, they can reach out to one of our Houston Methodist practitioners through virtual urgent care online or through our MyMethodist app. 

“Houston Methodist Virtual Urgent Care is ready to screen patients 24/7. While we cannot test through virtual visits, we can help keep patients who do not need COVID-19 screening out of the emergency rooms.”

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